Privacy Policy

Welcome to MALLORQUIMICA!

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make purchases from our paint store.

Who We Are
Our website address is: mallorquimica.es

What Personal Data We Collect and Why We Collect It

When you make a purchase or create an account, we collect:
– Name
– Billing and shipping addresses
– Email address
– Phone number
This information is used to process your orders, communicate with you about your purchases, and provide customer support.

Payment Information

We collect payment details through our secure payment gateway. Actual payment information is processed by trusted third-party providers and not stored on our servers.

Cookies

We use cookies to:
– Keep track of your shopping cart contents
– Remember your preferences
– Analyze site traffic and improve our services
Most web browsers accept cookies automatically, but you can adjust your settings if preferred.

Order and Transaction Data

We maintain records of:
– Purchase history
– Order details
– Transaction amounts
This helps us process returns, handle warranties, and improve our product offerings.

How Long We Retain Your Data

– Order records are kept for 7 years for tax and warranty purposes
– Account information is retained until you request deletion
– Cookies remain active for up to 30 days unless deleted earlier

Your Rights Regarding Your Data

You have the right to:
1. Access the personal data we hold about you
2. Request correction of any inaccurate data
3. Request deletion of your account and associated data
4. Opt-out of marketing communications
5. Receive a copy of your data in a portable format

To exercise these rights, please contact our customer service team at info@mallorquimica.com.

Data Security

We implement industry-standard security measures including:
– SSL encryption for all transactions
– Regular security audits
– Restricted employee access to sensitive information

Third-Party Services

We work with trusted partners for:
– Payment processing
– Shipping and delivery
– Website analytics
These partners may have access to limited data necessary to perform their functions but are contractually obligated to keep it confidential.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or site notification. Your continued use of our services after changes indicates your acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns, please reach out to:
Email:Info@mallorquimica.com
Phone: +34 971092034
Address: Gran Via Asima, 1, Nord, 07009 Son Castelló, Illes Balears